Cleaner in company
BUSINESS SHEET N ° 27

1. SYNONYMS OR RELATED TITLES
• • Service agent (AS1, AS2, AS3), senior qualified agent (AQS 1, 2 or 3), maintenance / cleaning agent, office maintenance / cleaning agent, cleaning team leader
• • Cleaning agent, surface technician, maintenance equipment operator, surface cleaner, machinist cleaner, general-purpose cleaner, room cleaner, room cleaner, cleaning site manager.

2. DEFINITION
• • Performs alone or under the control of a site manager the sequence of work necessary for cleaning and maintenance of buildings or public spaces.

3. FORMATION - QUALIFICATION
• • The conditions of access to employment vary. Access without qualification with or without professional experience is possible.
• • There are qualifying CAP, CQP ... level V training, either initial or continuous, or by validation of prior learning. For specialized work, in-house training is often necessary as well as additional training in the risks related to the work environment (electrical, use of nacelles, etc.)
• • In the public service, access can be obtained by competitive examination
• • Professional experience in the same sector is required for the duties of team leader professional,

4. PRIMARY ACTIVITY
4.1. ORGANIZATION OF THE ACTIVITY
• STAFF STATUS
• o The activity can be carried out by permanent or contractual staff of the public service
• o or by salaried staff of a private company
• o or by the staff of a subcontractor

• PLACES OF ACTIVITY
• Higher Education Buildings: classrooms, laboratories, halls, offices,
• Companies, trade
• Healthcare establishments
• Public buildings
• Outside: car parks, amusement parks, etc ...…
4.2. DESCRIPTION DE L'ACTIVITE
o The activity consists of:
o • Work with the use of basic equipment such as:
o o Vacuum
o o Wet sweep
o o Wash flat
o o Empty wastepaper baskets and bins
o o Clean tables
o o Dust the furniture
o o Dust vertical surfaces
o o Clean the sanitary facilities
o o Clean the windows
o o Clean and take out the trash
o o Collect waste
o o Remove the gums
o • More complex work using the machines necessary for:
o o Carry out the method sprays
o o Wet or dry stripping of floor coverings
o o Protect floor coverings by applying emulsion
o o Sand floors
o o Apply hot wax
o o Vitrify parquet floors
o o Apply anti-dust paint on cement
o o Protect textile coverings
o o Clean textile floor coverings using shampoo, injection-extraction or powder shampoo
o o Crystallize, sand and polish marbles
o • Some works are specialized:
o o De-grafting urban spaces
o o Clean hoods and hotel equipment
o o Carry out hotel services specific to "housekeepers" (handling related to accommodation: bed, linen, bathroom ...
o o Clean public transport vehicles
o o Carry out decontamination operations for the health sector using bio-cleaning techniques
o o Clean up the means of production (various industries, agro-food, etc.)
o o Clean at high and very high pressure
o o Clean high facades
o o Bio-cleaning
o •Other activites
o o Define supply needs
o o Assist the community restaurant staff
o o Monitor stock status
o o Ventilate the premises and decontaminate them
o o Clean private outdoor spaces
o o Maintain equipment dedicated to cleanlinessNettoyer les espaces extérieurs privatifs
4.3. MACHINES AND TOOLS USED
o • Shovel, broom, broom
o • Bucket-press trolleys (for the faubert), cleaning trolleys
o • Mono-brushes and the like (30 to 65 kg) with its accessories: brushes, drive plates for abrasive discs or abrasive mesh, liquid tank, sprayer, foam generator, vacuum cleaner associated with a suction crown, electric heater for the wax; tri-brushes, very high speed machines
o • Dust vacuum cleaners, mixed vacuum cleaners (water and dust), vacuum brushes
o • Suction sweepers
o • Auto-washers
o • Multifunctional polisher
o • High pressure machines
o • Shampoo machines
o • Extraction injection machines
o • cleaning machine by spraying steam
o • Cleaning machine using cryogenic techniques
o • And additional resources
o o Transport vehicles (vans, etc.)
o o Means of elevation: scaffolding, cradles (PEMP), roof cradle

4.4. PRODUCTS AND MATERIALS USED
• • Materials: Shovels, brooms, brushes, mops, trapezoids, gauzes (woven, non-woven, disposable prepregs), mop brooms, brooms for application of protective emulsion, floor squeegees, scrubbers, scrapers, flat brooms, fiber, microfibers.
• • Cleaning products: surfactants, maintenance detergents, ammonia detergents, stripping detergents, solvent detergents, shampoos, descalers, glass products, product for stainless steel, Teflon-based products
• • Protective products: polishable protective emulsions, non-polishable protective emulsions, semi-polishable protective emulsions, wax, vitrification varnish, cement paints
• • Mixed products: emulsions to be sprayed (spray), combined products, dry pickling
4.5. PUBLIC AND SOCIAL RELATIONS
• • Autonomous or team work, possible contact with the public, employees of the user company, patients, etc.
• • For family jobs, direct contact with the employer (family, elderly, disabled, etc.),

4.6. SPECIFIC REQUIREMENTS
• • Have a correct and presentable outfit
• • Have the physical capacity to perform the required tasks (movement, handling, multiple repeated gestures, etc.)
• • Apply health and safety rules
• • Endure unpleasant odors (urine, garbage, etc.)
• • Be autonomous to perform the service within the framework of procedures
• • Knowing how to adapt to unforeseen situations
• • Know and respect the safety rules
• • Support the wearing of personal protective equipment: gloves, non-slip shoes, work clothes ...
• • Work alone, in an organized "alert / rescue" environment
• • Use products that may be irritating or allergenic to the lungs, skin, eyes, nose (solvents, cleaners, strippers, etc.)
• • Know how to use machines, know bio-cleaning techniques
• • Know the risks specific to customers
• • Interact with the public
• • Work staggered hours

4.7. DISABLED WORKERS
Subject to having the professional capacity, employment may be accessible to workers with certain types of disabilities with adaptations:
• deaf-mutity
• certain chronic diseases and cancers (with modifications)
• certain psychiatric pathologies
Use not very compatible with:
• blindness
• most osteo-articular pathologiesla

5. ACTIVITIES THAT CAN BE ASSOCIATED
• • Specialization in a type of machine on itinerant sites; specialized window cleaner.
• • Can provide routine maintenance (in the sense of machine cleanliness and proper functioning) of the machines and materials used.
• • May have to supervise and coordinate a team, drive workers to construction sites and deliver equipment and products, ensure that the necessary personal protections are available and in good condition.
• • Can manage and monitor work on multiple sites
• • As the activity is often part-time, it may be possible to carry out another job: home cleaning employee, building security guard.
• • Ensure that the necessary personal protections are available and in good condition
• • Complete follow-up documents
• • Carry out quality surveys on the service provided
• • Propose cleaning methodologies to improve services

6. DANGERS
Considering that everything is cleaned, the multiple working environments participate in the exposure of occupational risks of cleaning agents ("risks / means of prevention" identified in the Prevention Plan
6.1. WORK ACCIDENT
• Accidents by impact, crushing, untimely movement of the machines used
• Accidents on public roads while traveling
• Falls from heights, on slippery ground, on stairs
• Cuts, bruises
• Back pain and acute back pain
• Chemical burns: alkaline (basic) detergents, acid descalers
• Skin and mucous membrane irritation from cleaning product vapors
• Poisoning by chlorine in case of mixing bleach with an acid (hydrochloric acid, sulfuric acid), especially when cleaning toilets
• Poisoning by other products
• Biological contamination
• Road risks
• 6.2. ENVIRONMENTS AND PHYSICAL CONSTRAINTS
• Vibrations of some machines
• Outdoor work with possible exposure to bad weather and humidity (jet work)
• Work at height (See window cleaner)
• Visual attention for certain works (crystallization of marbles)
• Postural constraints: squatting position, kneeling, twisting in torsion
• Manual handling of loads (machines, bins, ashtrays, furniture)
• Travel with or without load• Repetitive upper limb movements